Remote visual support powered by AI. See what your field technicians see—guide them in real time with live video, annotations, and intelligent diagnostics.
No app downloads for field techs. Just send a link via SMS or email, and they join instantly from their phone browser. AI-powered image analysis, wire tracing, and calibration tools help resolve issues faster.
Office (Guide)
Field Tech (Camera)
Connect office staff with field technicians in seconds
Office tech creates a new support session from the SpinVision dashboard with one click.
Send the field tech a join link via SMS or email. They click the link—no app download required.
The field tech's camera streams live to the office. Draw annotations, freeze frames, and guide them visually.
Use AI to analyze images, trace wires, identify components, and get intelligent diagnostics in real time.
SpinVision™ uses AI to help office technicians and field techs diagnose problems faster. Snap a photo or freeze a video frame, and let AI do the analysis.
Capture a frame and get AI-powered analysis of equipment, components, damage, or anomalies.
AI traces wires and cables through complex panels, identifying connections and following paths automatically.
Calibrate reference objects in the field of view so AI can measure distances, sizes, and identify components accurately.
Speak to field techs in different languages with built-in voice translation powered by Azure AI.
Everything you need for remote visual support and guided troubleshooting
See the field tech's camera feed in real time via WebRTC. Low latency, high quality, works on any network.
Draw arrows, circles, and highlights directly on the video feed. Field techs see your annotations on their screen in real time.
Pause the video to annotate a still frame or capture snapshots for documentation and AI analysis.
Field technicians join from any smartphone browser. Just click the link—no downloads, no accounts, no friction.
Send session join links via SMS or email with one click. Field techs connect in seconds.
Record sessions for training, compliance, or review. Access recordings from your dashboard.
AI-powered image analysis identifies equipment, detects problems, and suggests solutions automatically.
AI traces wires through panels and junction boxes, identifying connections and following complex cable paths.
Built-in voice translation lets office and field techs communicate across language barriers.
Launch sessions directly from ServiceNow, Salesforce, ConnectWise, Zendesk, Freshdesk, HubSpot, Autotask, Jira, and other ticketing platforms with one click.
Sign up online and start using SpinVision within minutes. No hardware, no installation, no IT department needed.
End-to-end encrypted video sessions. Each session has a unique, time-limited access link.
Every session is automatically logged with reference numbers, participants, duration, stats, and resolution notes.
Track sessions, AI usage, team performance, and resolution times with built-in analytics.
Launch SpinVision™ sessions directly from your service tickets. Customer details, reference numbers, and ticket context flow into the session automatically.
Available on Professional plans and above. Session outcomes and history are logged back automatically.
SpinVision™ helps teams resolve issues faster across every field service sector
Guide techs through complex repairs, diagnose equipment issues, and trace wiring in control panels.
AI wire tracing and panel analysis help electricians identify connections and troubleshoot faults.
Remote support for coin-op machines, payment systems, and equipment diagnostics across locations.
Assess maintenance issues remotely before dispatching, saving time and truck rolls.
Connect factory floor operators with remote experts for equipment troubleshooting and quality inspections.
Guide field techs through network equipment installation, cable management, and infrastructure repairs.
Remote visual inspections of solar panels, transformers, meters, and distribution equipment.
Help customers troubleshoot products by seeing what they see. Resolve issues on the first call.
Choose a plan that fits your team. No hidden fees, no long-term contracts.
Cancel anytime | No setup fees | Self-service signup
Find the perfect plan for your team
| Feature | Starter $29/mo |
Basic $49/mo |
Professional $99/mo |
Business $199/mo |
Growth $399/mo |
Enterprise Custom |
|---|---|---|---|---|---|---|
| Seats | 2 | 3 | 5 | 10 | 25 | Unlimited |
| Sessions/Month | 30 | 60 | 150 | 300 | 600 | Unlimited |
| Session Duration | 30 min | 30 min | 60 min | 60 min | Unlimited | Unlimited |
| AI Credits/Month | 30 | 75 | 200 | 400 | 800 | Unlimited |
| Recordings/Month | 5 | 15 | Unlimited | Unlimited | Unlimited | Unlimited |
| CORE FEATURES | ||||||
| Live Video & Annotations | ||||||
| AI Image Analysis | ||||||
| Email Invites | ||||||
| ADVANCED FEATURES | ||||||
| Translation | 60 min | 150 min | 300 min | Unlimited | ||
| SMS Invites | ||||||
| Platform Integrations | ||||||
| Analytics Dashboard | ||||||
| Priority Support | ||||||
| Dedicated Account Manager | ||||||
| ENTERPRISE | ||||||
| White Label | ||||||
| SLA Guarantee | ||||||
Everything you need to know about SpinVision™
Join teams already using SpinVision™ to resolve issues faster with remote visual support.
Get Started Today